Thank You Kansas City




Customer

Brazelton, Karen
Harding, Charles
Gish, Donna
Sommer, Robert
Kleinhagen, Barbara
Allen, Jane
Miller, JJ
Teasley, Sue
Hogan, Kay
Jenison, James
Riddell, Joseph
Goffinet, John
Semple, Virginia
Miller, Jean
Arnold, Grant
Roseberry, C M
Shaw, Viola
Trenery, Frank
Plowman, Franklin
Patterson, Ralph
Moore, Barbara
Evans, James
Mason, Richard
Wells, Jack
Borchers, Carol
Byrum, Joe
Harris, Carl
Madden, Stephan
Gall, Chris & Adalia
Mehrer, John
Elliott, Betty
Mittag, Gary
Barber, Corey
Meek, Faye
Moots, Marilyn
Bultimeier, Cheryll
Shafer, Robert
Campbell, Marjorie
McGranahan, Pat
Hummel, John
Engwall, Helen
Morris, Donald
Bone, Harry
Gall, Adalia
Jones, Sheryl
Lord, Bill
Wyett, H E
Michael, Harold
AuBuchon, Patricia
Beyer, Dale
Hansen, Larry
Goodfellow, Joe
Umsted, Roger
Shoemaker, James
Baker, Charles
Kimmet, Jeanette
Jamison, Joy
McCarthy, Tony
Sloan, Gale
Stillwell, David
Nash, Ronald
Ostertag, Glenn
Gilbert, William
Becka, Ed
Terril, Virginia
Schesser, Elena
Hartman, Roberta
Gash, Don
Poindexter, Clifford
Probst, Norman
Hembree, Todd
Hoffman, Fonda
Davis, Nora
Keller, Jane
Ewens, Dennis
Shelby, Rudolph & Marlene
Horine, Shelly
Cox, Thomas
Schleper, Bill
Bowin, Lavona
Byrne, Gary
Welk, Jens
Remy, Carole
Rhodes, Dorothy
Williams, Edna
Brown, Trudy
Garris, David
Allen, John
Collins, Andrew
Kleinhagen, Barbara
Whitelaw, Frances
Young, Christine
Carver, Sheila
Hill, Robert & Claudia
Idle, Keith
Wright, Ren
Rodgers, Clay & Lisa
Whiteaker, Donna
Ostasewske, Ted
Cochran-Bunell, Evelyn
Fisher, Kim
Comerford, Paul
Wilson, Jerry
Hansen, Rick
Westhues, Vickie
Wilson, Kevin
Cross, Brant & Carrie
Pacheco, Diane
Auffem, Tony
Dittmer, Laverne
Robinson, Patricia
Wolfe, Bryan & Anna
Brook, Dan
Mattox, Dan & Beth
Rader, Jimmie
Eckart, DW & Linda
Eckart, Bernard
Chaffin, Connie
Colley, Jim
Rogers, Carolyn
Huebner, Bob
Ford, John
Elliott, Ron
Plantz, Irma
Vorbeck, Bill
Martin, Beau
Lombardo, Sam
Overton, Rodney
Seibolt, Delores
Arnold, Grant
Duffy, S Quinn & Pat
Zimmerman, William
Cooper, Robert
Rankine, Garland
Goffinet, John
Leslie, Mark
Tolly, Mike
Purcell-Meyer, Elsie
Kenny, James & Gail
Masten, Paul
Gnefkow, Denise
Dummitt, Perry & Lisa
Roseman, Wilma
Stanley, Betty
Smith, Tom
Holbrook, Bob
Kee, Tom & Tammy
Carter, William
Naylor, Jim
Callaway, Bonnie
Scott, Connie
Lang, Kathy
Limbocker, Ashby
Hughes, Noel
Barnaby, Claire
Paulsen, Fred
McGarvey, Velda
Ayers, Denise
Goodfellow, Joe
Maude, Sharon
Gridley, Timothy
Hobbs, Rosemary
Ertel, Paul & Rhoda
Tyler, John
Buckbee, Gary
Todd, Richard
Powers, Bill
Davis, Delia
Shacklee, James



Location

K C, MO
Grain Valley, MO
Blue Springs, MO
Lee's Summit, MO
Blue Springs, MO
Raytown, MO
K C, MO
Lee's Summit, MO
Raytown, MO
Lee's Summit, MO
Independence, MO
Belton, MO
Independence, MO
Raymore, MO
Raytown, MO
Raytown, MO
K C, MO
Independence, MO
Independence, MO
K C, MO
Blue Springs, MO
Independence, MO
K C, MO
Raytown, MO
K C, MO
Raytown, MO
Raytown, MO
Blue Springs, MO
Overland Park, KS
Lee's Summit, MO
Raytown, MO
Raytown, MO
K C, MO
Raytown, MO
Blue Springs, MO
Blue Springs, MO
Raytown, MO
Raytown, MO
Independence, MO
Blue Springs, MO
Raytown, MO
Raytown, MO
K C, MO
Overland Park, KS
k C, MO
Blue Springs, MO
K C, MO
K C, MO
Raytown, MO
Blue Springs, MO
Lenexa, KS
Raytown, MO
Independence, MO
Blue Springs, MO
Blue Springs, MO
Raytown, MO
K C, MO
Lake Tapawingo, MO
Kansas City, MO
Raytown, MO
K C, MO
Independence, MO
K C, MO
Raytown, MO
Raytown, MO
Raytown, MO
Raytown, MO
Raytown, MO
Raytown, MO
K C, MO
K C, MO
Kansas City, MO
Raytown, MO
Lee's Summit, MO
Grain Valley, MO
Kansas City, MO
Greenwood, MO
Lee's Summit, MO
K C, MO
K C, MO
Riverside, MO
Independence, MO
Raytown, MO
K C, MO
Blue Springs, MO
Independence, MO
Lee's Summit, MO
Raytown, MO
Independence, MO
Blue Springs, MO
K C, MO
Independence, MO
Blue Springs, MO
Independence, MO
Merriam, KS
Blue Springs, MO
Blue Springs, MO
Raytown, MO
Lee's Summit, MO
K C, MO
Lee's Summit, MO
Blue Springs, MO
Independence, MO
Lee's Summit, MO
Raytown, MO
Raytown, MO
K C, MO
Raytown, MO
Lee's Summit, MO
Independence, MO
Raytown, MO
Raytown, MO
Leawood, KS
Lee's Summit, MO
Independence, MO
Lee's Summit, MO
Lee's Summit, MO
Raytown, MO
Blue Springs, MO
K C, MO
Overland Park, KS
Blue Springs, MO
Lee's Summit, MO
Raytown, MO
Raytown, MO
Raytown, MO
Blue Springs, MO
Blue Springs, MO
Kansas City, MO
Raytown, MO
Independence, MO
raytown, MO
Raytown, MO
Kansas City, MO
Belton, MO
Raytown, MO
Independence, MO
Raytown, MO
Raytown, MO
K C, MO
Blue Springs, MO
Lee's Summit, MO
Independence, MO
Raytown, MO
Grain Valley, MO
Grandview, MO
Raytown, MO
Lee's Summit, MO
Lee's Summit, MO
Raytown, MO
Blue Springs, MO
Kansas City, MO
Pleasant Hill, MO
K C, MO
Raytown, MO
K C, MO
Kansas City, MO
Kansas City, MO
Raytown, MO
Lee's Summit, MO
Kansas City, MO
Independence, MO
Raytown, MO
Raytown, MO
Independence, MO
Raytown, MO
Raytown, MO
K C, MO
K C, MO
Raytown, MO



Score

90
98
100
100
95
100
100
90
90
100
100
100
100
100
95
99
100
90
100
99
100
99
100
100
100
100
90
100
100
99
100
91
NA
NA
100
100
100
100
100
90
90
90
98
100
94
100
NA
100
100
100
100
90
90
100
100
91
100
100
100
100
100
100
NA
100
100
100
96
100
100
100
88
100
100
100
100
100
100
100
100
100
100
100
100
100
100
90
92
99
91
100
100
97
100
100
100
100
91
98
100
100
99
99
99
90
100
100
100
89
100
94
100
100
99
100
89
100
100
93
96
100
100
98
100
100
99
100
100
95
93
99
100
100
87
99
99
99
100
100
100
100
100
87
100
NA
100
100
99
90
100
NA
88
100
90
100
100
100
100
96
100
100
91
100
100
100
99
90
100
90
100
NA



Comments

Lake, Charles
07/23/2008
I'VE USED BOAN FOR MANY YEARS AND WILL CONTINUE TO DO SO FOR MY HEATING AND COOLING NEEDS.

Sneed, Irene
07/14/2008
I'M 93 YEARS OLD AND NOT KNOWLEDGEABLE ABOUT ELECTRICAL APPLIANCES. THE INSTALLER WAS KNOWLEDGEABLE AND I TRULY TRUSTED IN HIM.

Hoffecker, Richard
07/02/2008
ALTHOUGH I WAS THE LAST APPOINTMENT OF THE DAY. THE SERVICE REP ACTED LIKE I WAS THE FIRST VERY FRIENDLY, COURTEOUS. VERY SATISFIED WITH THE SERVICE.

Fatseas, Virginia
07/01/2008
WE HAVE BEEN VERY PLEASED WITH INSTALLATION & MAINTANENCE SERVICE FROM BOAN.

Moore, Nona
06/19/2008
RESPONSE IS QUICK. I MAKE A CALL THEY CAME EITHER THAT DAY OR NEXT. I HAD AN EMERGENCY ONCE AND THEY OUT IMMEDIATELY. IT WAS IN THE MIDDLE OF WINTER AND FURNACE WOULD NOT WORK. EXPLAIN MY SITUTATION AND THEY CAME RIGHT OUT.

Menteer, Robert & Anna
06/19/2008
I CHOSE BOAN CO. WHEN MY AIR COND. WENT OUT I LIVE IN KC MO. AND THEY ARE IN RAYTOWN MO. NOT FAR FROM WHERE I LIVE. I AM VERY SATISFIED WITH THE AIR COND. AND FURNACE AND BOAN EMPLOYEES. I WOULD HIGHLY RECOMMEND THEM TO MY NEIGHBORS.

Mathis, Dan
06/18/2008
I WOULD DO IT ALL OVER AGAIN. WE HAVE BEEN WITH COMPANY FOR YEARS. EVERY SINCE THEY STARTED BUSINESS AND WE HAVE NEVER HAD A COMPLAINT. WHO EVER COMES OUT TO FIX SOMETHING IS VERY WISE AND DOES A GREST JOB. THEY CLEAN AND PERSONABLE. WOULD NOT CHANGE FOR ANYONE ELSE.

Losh, Cletus
06/18/2008
VERY GOOD, HAD TIME TO LISTEN AND VERY GOOD TO EXPLAIN. CLETUS HAS HAD YOUR SERVICE SINCE 1962. I TELL EVERYONE TO CALL YOU THAT NEEDS YOUR SERVICE TO CALL. YOU ARE GREAT!!!!!!!!

Ryan, Charles
06/18/2008
Boan is the only company I'm interested in dealing with because of their service.It also pleases me greatly that that they will allways arrange for the same service man to come to the house.

Schmitt, Jim & Lana
06/18/2008
OUR HEATING/AC SEEMS TO BE IN GOOD WORKING ORDER. THE STAFF ARE VERY COURTEOUS.

Hoffman, Lynn
06/18/2008
THEY'RE A WONDERFUL COMPANY TO DEAL WITH AND ALWAYS VERY ACCOMODATING.

Miller, Jack
06/17/2008
COMMUNICATION GREAT & MAIN OFFICE PERSONNEL & WILL SHARE DIFFICULITIES IF CHANGES HAD TO BE MADE (ONLY ONE TIME ) LIKE VERY MUCH YEARLY CONTRACTS-ALMOST WISH YOU COULD GET CONTRACTS FOR 2 YEARS AND MAKE NEXT APPT WHEN FURNISHED WITH CURRENT(LIKE DEDTDT OFFICE BOOK AHEAD)

Stephan, Lori
06/13/2008
I LIKE BOAN ALSO BECAUSE YOU GET THE SAME TECHNICIAN FOR A FEW YEARS SO ITS NOT ALWAYS SOME ONE NEW AND THE LADY WHO ANSWERS THE PHONE IS SO FRIENDLY.

Young, Linda
06/05/2008
BOAN HAS BEEN VERY PROMPT AND FRIENDLY EVERY TIME I HAVE CALLED. I HAVE PURCHASED EXTENDED WARRANTY WITH THEM I HAVE 6 MONTH CHECKS ON HVAC.

Williams, Ernest
06/05/2008
TECHNICIAN WAS THE BEST. HE WAS NOT PUSHY, SHAVED POSSIBILITES WITH MAINTAINING THE OLD SYSTEM AND PURCHASE A NEW ONE. KENNY WAS SIMPLY THE BEST.

Carroll, Thomas
05/29/2008
THEY ARE ALWAYS THE BEST!

McElhiney, Julie
05/29/2008
BOAN HEATING & COOLING IS A VERY KNOWLEDGABLE A PROFESSIONAL COMPANY.

Harvey, Mary
05/28/2008
YEARS OF GOOD EXPERIENCES.

Ealey, Valma
05/13/2008
THE INSTALLATION OF NEW FURNACE AND AIR CONDITIONER WAS SOMETIME AGO. WE HAVE THE SAME SERVICE TECHNICIAN TWICE A YEAR AND VERY SATISFIED WITH HIM.

Adelman, David
05/13/2008
ALL SATISFACTORY!

Lockard, Orlyn
05/07/2008
WE HAVE HAD A LENNOX COOLER AND HEATER AND WE HAVE HAD EXCELLENT SERVICE AND THE PRODUCT IS VERY EFFICIENT.

Reed, Ann
05/02/2008
BOAN HTG & COOLING IS THE BEST! I HAVE BEEN WITH THEM OVER 25YRS.

Dierking, Marilyn
04/02/2008
there should be some type of warning that gives a signal when outdoor unit is not functioning properly.

Stock, Kenneth
04/02/2008
STAFF CAME OUT QUICKLY. PHONE CONTACT MADE GOOD IMPRESSION, REPAIR WAS EXPLAINED & MADE QUICKLY. I WAS HAPPY WITH THE WHOLE PROCESS.

Nigro, Sharon
02/20/2008
IF I DO HAVE PROBLEMS WITH MY LENNOX, AND I HOPE I DON'T. PLEASE SEND SAME GUY BACK HE WAS VERY PROFESSIONAL SERVANT HEARTED AND TRIED TO EXPLAIN THINGS TO ME, I HAVE NO DOUBT ABOUT!

Studer, Jack
01/31/2008
I HAVE DONE BUSINESS FOR OVER 20 YRS WITH THEM

Hawley, Edward
01/17/2008
ALL IN ALL THE SERVICE AND PERSONNEL WERE VERY GOOD COURTEOUS. THE UNIT IS WORKING JUST FINE! THE COST OF PARTS IS THE ONLY THING THAT i CAN FLINCH ABOUT, BUT I GUESS THAT IS WHAT IT IS TO BE

Powell, Doris
01/17/2008
I THINK KENNY WILSON IS A GREAT TECHNICIAN AND FRIENDLY AND HELPFUL WHEN YOU CAN ASK HIM QUESTION AND HE EXPLAIN THINGS TO YOU ABOUT THE PROBLEM AND HE KNOWS HIS JOB - AND I AM GLAD FOR KENNY BEING THE TECH THAT HE IS.

Demo, Kthy
10/16/2007
EXCELLENT SERVICE! TECHNICIAN FROM BOAN WAS PROMPT AND DID A VERY PROFESSIONAL JOB. ANSWERED MY QUESTIONS AS WELL.

Hoffman, Lynn
10/09/2007
THIS WAS MY VERY FIRST FURNACE PURCHASE! THIS IS SUCH AN ENERGY EFFICIENT FURNACE (MY FURNACE WAS 26 YEARS OLD) AND I'M GLAD NOT TO HAVE A PILOT LIGHT. I HIGHLY RECOMMEND BOAN TO ANYONE WHEN A/C OR HEATING COMES UP IN CONVERSATION (AND 3 FRIENDS SO FAR HAVE ALSO BEEN VERY SATISFIED WITH THEM).

Adams, Barbara
10/08/2007
I HAVE BEEN COMPLETELY SATISFIED WITH MY PURCHASE AND SERVICE FROM BOAN HESTING & COOLING AND WOULD HFIGHLY RECOMENDED THEM TO ANYBODY.

Coleman, Betty
10/01/2007
I WOULD RECOMMEND BOAN HEATING & COOLING TO ANYONE. THEY DID A TERRIFIC SERVICE FOR ME.

Hendricks, Juanita
09/12/2007
This dealer resolved a problem with my Lennox equipment that the dealer who installed the equipment did not take care of and two other dealers stated that they could not do without the expense of moving my thermostat and other work.