August 11, 2008
Dear Chris,
I wanted to take this opportunity to thank you and Boan Heating and Cooling for the incredible service you provide in our new place of business. Just days before our grand opening, our air conditioning situation was dire. Housed in a 50+ year old building, our newly renovated fitness studio was lacking the appropriate cooling. We needed an additional cooling unit that would have cost us thousands to install. But due to the incredible expertise and service-minded attitude of Eric, we found an alternative solution that would solve our issues and in time for our grand opening.
Eric discovered there was an old "dead" a/c unit in the basement of our studio and proposed that he see if he could resurrect the unit thus saving us thousands of dollars and getting us up and going for our opening. After spending many additional hours, Eric was able to bring the old additional unit back to life and thus we had a "cold" studio!!!
Thank you Chris and all at Boan who were able to make our grand opening truly grand!
Sincerely,
David & Sabrena Lea
Owners
DLT Fitness Studio
"Changing the world one body at a time!"
DLT, LLC
Specializing in Personal Fitness Training & Group Exercise
816.699.4508
Lake, Charles
07/23/2008
I'VE USED BOAN FOR MANY YEARS AND WILL CONTINUE TO DO SO FOR MY HEATING AND COOLING NEEDS.
Sneed, Irene
07/14/2008
I'M 93 YEARS OLD AND NOT KNOWLEDGEABLE ABOUT ELECTRICAL APPLIANCES. THE INSTALLER WAS KNOWLEDGEABLE AND I TRULY TRUSTED IN HIM.
Hoffecker, Richard
07/02/2008
ALTHOUGH I WAS THE LAST APPOINTMENT OF THE DAY. THE SERVICE REP ACTED LIKE I WAS THE FIRST VERY FRIENDLY, COURTEOUS. VERY SATISFIED WITH THE SERVICE.
Fatseas, Virginia
07/01/2008
WE HAVE BEEN VERY PLEASED WITH INSTALLATION & MAINTANENCE SERVICE FROM BOAN.
Moore, Nona
06/19/2008
RESPONSE IS QUICK. I MAKE A CALL THEY CAME EITHER THAT DAY OR NEXT. I HAD AN EMERGENCY ONCE AND THEY OUT IMMEDIATELY. IT WAS IN THE MIDDLE OF WINTER AND FURNACE WOULD NOT WORK. EXPLAIN MY SITUTATION AND THEY CAME RIGHT OUT.
Menteer, Robert & Anna
06/19/2008
I CHOSE BOAN CO. WHEN MY AIR COND. WENT OUT I LIVE IN KC MO. AND THEY ARE IN RAYTOWN MO. NOT FAR FROM WHERE I LIVE. I AM VERY SATISFIED WITH THE AIR COND. AND FURNACE AND BOAN EMPLOYEES. I WOULD HIGHLY RECOMMEND THEM TO MY NEIGHBORS.
Mathis, Dan
06/18/2008
I WOULD DO IT ALL OVER AGAIN. WE HAVE BEEN WITH COMPANY FOR YEARS. EVERY SINCE THEY STARTED BUSINESS AND WE HAVE NEVER HAD A COMPLAINT. WHO EVER COMES OUT TO FIX SOMETHING IS VERY WISE AND DOES A GREST JOB. THEY CLEAN AND PERSONABLE. WOULD NOT CHANGE FOR ANYONE ELSE.
Losh, Cletus
06/18/2008
VERY GOOD, HAD TIME TO LISTEN AND VERY GOOD TO EXPLAIN. CLETUS HAS HAD YOUR SERVICE SINCE 1962. I TELL EVERYONE TO CALL YOU THAT NEEDS YOUR SERVICE TO CALL. YOU ARE GREAT!!!!!!!!
Ryan, Charles
06/18/2008
Boan is the only company I'm interested in dealing with because of their service.It also pleases me greatly that that they will allways arrange for the same service man to come to the house.
Schmitt, Jim & Lana
06/18/2008
OUR HEATING/AC SEEMS TO BE IN GOOD WORKING ORDER. THE STAFF ARE VERY COURTEOUS.
Hoffman, Lynn
06/18/2008
THEY'RE A WONDERFUL COMPANY TO DEAL WITH AND ALWAYS VERY ACCOMODATING.
Miller, Jack
06/17/2008
COMMUNICATION GREAT & MAIN OFFICE PERSONNEL & WILL SHARE DIFFICULITIES IF CHANGES HAD TO BE MADE (ONLY ONE TIME ) LIKE VERY MUCH YEARLY CONTRACTS-ALMOST WISH YOU COULD GET CONTRACTS FOR 2 YEARS AND MAKE NEXT APPT WHEN FURNISHED WITH CURRENT(LIKE DEDTDT OFFICE BOOK AHEAD)
Stephan, Lori
06/13/2008
I LIKE BOAN ALSO BECAUSE YOU GET THE SAME TECHNICIAN FOR A FEW YEARS SO ITS NOT ALWAYS SOME ONE NEW AND THE LADY WHO ANSWERS THE PHONE IS SO FRIENDLY.
Young, Linda
06/05/2008
BOAN HAS BEEN VERY PROMPT AND FRIENDLY EVERY TIME I HAVE CALLED. I HAVE PURCHASED EXTENDED WARRANTY WITH THEM I HAVE 6 MONTH CHECKS ON HVAC.
Williams, Ernest
06/05/2008
TECHNICIAN WAS THE BEST. HE WAS NOT PUSHY, SHAVED POSSIBILITES WITH MAINTAINING THE OLD SYSTEM AND PURCHASE A NEW ONE. KENNY WAS SIMPLY THE BEST.
Carroll, Thomas
05/29/2008
THEY ARE ALWAYS THE BEST!
McElhiney, Julie
05/29/2008
BOAN HEATING & COOLING IS A VERY KNOWLEDGABLE A PROFESSIONAL COMPANY.
Harvey, Mary
05/28/2008
YEARS OF GOOD EXPERIENCES.
Ealey, Valma
05/13/2008
THE INSTALLATION OF NEW FURNACE AND AIR CONDITIONER WAS SOMETIME AGO. WE HAVE THE SAME SERVICE TECHNICIAN TWICE A YEAR AND VERY SATISFIED WITH HIM.
Adelman, David
05/13/2008
ALL SATISFACTORY!
Lockard, Orlyn
05/07/2008
WE HAVE HAD A LENNOX COOLER AND HEATER AND WE HAVE HAD EXCELLENT SERVICE AND THE PRODUCT IS VERY EFFICIENT.
Reed, Ann
05/02/2008
BOAN HTG & COOLING IS THE BEST! I HAVE BEEN WITH THEM OVER 25YRS.
Dierking, Marilyn
04/02/2008
there should be some type of warning that gives a signal when outdoor unit is not functioning properly.
Stock, Kenneth
04/02/2008
STAFF CAME OUT QUICKLY. PHONE CONTACT MADE GOOD IMPRESSION, REPAIR WAS EXPLAINED & MADE QUICKLY. I WAS HAPPY WITH THE WHOLE PROCESS.
Nigro, Sharon
02/20/2008
IF I DO HAVE PROBLEMS WITH MY LENNOX, AND I HOPE I DON'T. PLEASE SEND SAME GUY BACK HE WAS VERY PROFESSIONAL SERVANT HEARTED AND TRIED TO EXPLAIN THINGS TO ME, I HAVE NO DOUBT ABOUT!
Studer, Jack
01/31/2008
I HAVE DONE BUSINESS FOR OVER 20 YRS WITH THEM
Hawley, Edward
01/17/2008
ALL IN ALL THE SERVICE AND PERSONNEL WERE VERY GOOD COURTEOUS. THE UNIT IS WORKING JUST FINE! THE COST OF PARTS IS THE ONLY THING THAT i CAN FLINCH ABOUT, BUT I GUESS THAT IS WHAT IT IS TO BE
Powell, Doris
01/17/2008
I THINK KENNY WILSON IS A GREAT TECHNICIAN AND FRIENDLY AND HELPFUL WHEN YOU CAN ASK HIM QUESTION AND HE EXPLAIN THINGS TO YOU ABOUT THE PROBLEM AND HE KNOWS HIS JOB - AND I AM GLAD FOR KENNY BEING THE TECH THAT HE IS.
Demo, Kthy
10/16/2007
EXCELLENT SERVICE! TECHNICIAN FROM BOAN WAS PROMPT AND DID A VERY PROFESSIONAL JOB. ANSWERED MY QUESTIONS AS WELL.
Hoffman, Lynn
10/09/2007
THIS WAS MY VERY FIRST FURNACE PURCHASE! THIS IS SUCH AN ENERGY EFFICIENT FURNACE (MY FURNACE WAS 26 YEARS OLD) AND I'M GLAD NOT TO HAVE A PILOT LIGHT. I HIGHLY RECOMMEND BOAN TO ANYONE WHEN A/C OR HEATING COMES UP IN CONVERSATION (AND 3 FRIENDS SO FAR HAVE ALSO BEEN VERY SATISFIED WITH THEM).
Adams, Barbara
10/08/2007
I HAVE BEEN COMPLETELY SATISFIED WITH MY PURCHASE AND SERVICE FROM BOAN HESTING & COOLING AND WOULD HFIGHLY RECOMENDED THEM TO ANYBODY.
Coleman, Betty
10/01/2007
I WOULD RECOMMEND BOAN HEATING & COOLING TO ANYONE. THEY DID A TERRIFIC SERVICE FOR ME.
Hendricks, Juanita
09/12/2007
This dealer resolved a problem with my Lennox equipment that the dealer who installed the equipment did not take care of and two other dealers stated that they could not do without the expense of moving my thermostat and other work.